A voice agent for past-due accounts. It confirms who it is talking to before it says a word about the file, never threatens, captures a payment commitment, and drafts the record for a human to post. You set the rules; it stays inside them.
The exact set the brief asked for, mapped to a compliant voice flow.
Balance, original creditor, last payment, plan terms, after identity is verified and only from the record. Unknown details go to a human, never invented.
Holds the plan or agrees a date and amount within your settlement floor. Below the floor, she logs the request for a human, with no binding promise.
Captures a concrete date and amount and offers a secure payment link. No card or bank numbers spoken aloud, ever.
Drafts the file note, promise-to-pay, dispute flag, contact result, for your collector to post to Simplicity. The agent never writes the system of record itself.
Start the call and play the consumer. Each line shows a different guardrail.
Collection law is the agency's responsibility, so the rules live in your console, not ours. A preview of what you would own. Try the toggles.
The voice layer never writes your system of record. It hands your collector a ready-to-post note, so a person stays on every consequential action.
The voice layer sits in front of your existing tools and leaves the system of record to your people.
Call the agent, dispute the debt, ask for the balance before you confirm your name. Every rule here is one you would own.